Remote monitoring and management (RMM) is a process that empowers IT teams and MSPs to remotely track the diverse endpoints used within the organization via an installed agent. RMM, when installed on the workstation or mobile device of a user, can monitor the device health, status of applications and performance and generate contextual reports on a centralized dashboard for the IT teams.

RMM crosses out the need for physically administering hardware and software settings, enables virtual provisioning and maintenance of these, while also troubleshooting issues, helping save costs, time and cognitive IT efforts.

Scalefusion mobile device management doubles up as an RMM solution for enterprises and MSPs without having the IT teams to acquire and learn a new tool.