Remote Cast & Control
Remote Control Software for Android Devices With Voice Calling
Remotely mirror & access Android devices, communicate with VoIP calling, facilitate ticketing & curb support costs to reduce device downtime.
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Remote Troubleshoot With Voice Calling
Initiate device issue resolution by providing step-by-step guidelines to the end-user over VoIP calling using Eva Communication Suite. Shorten device downtime without physically accessing the device deployed at remote locations.
Scalefusion Android Remote Control
Mirror screens of Samsung KNOX supported, Sony, LG, Lenovo & rooted devices that run on Android version 5.0, as seen to the end user. Maneuver device to deeply understand device issues & exchange files from the Scalefusion dashboard. Troubleshoot device issues quickly or create context-aware support tickets on the integrated ITSM tool within Scalefusion dashboard.
Remote Control for Android
Cast and navigate screens of Samsung, LG, Sony, Lenovo & rooted devices as if hand-held to resolve device issues.
Remotely Access Unattended Devices
Monitor, mirror & remotely access Android devices deployed as mPOS systems, kiosks, digital signage.
Screen Mirroring & File Sync
See what apps, settings & errors appear to the end-user on screens of Android phones & tablets, sync files between devices & dashboard.
Monitor System Info & App Installation
View system information including OS version, available memory & installed apps, kill processes, uninstall apps or push new files to Android devices.
Resolve Android Device Issues with Scalefusion
Significantly cut down on support costs, curb device downtime & upkeep performance of Android devices with versatile capabilities of Scalefusion. Track device performance, schedule compliance alerts, detect device issues, remotely mirror device screens & create, manage support tickets with chosen ITSM tool.
Monitor
Monitor device activity, schedule alerts & cast Android device screens in real-time to observe device issues.
Support
Connect with the end-user using VoIP calling. Offer remote assistance, sync files for troubleshooting.
Escalate
Create & manage content-aware support tickets with detailed device & issue information on integrated ITSM tool.