Remote Cast & Control

Remote Control Software for Android Devices with Voice Calling

Remotely mirror & access Android devices, communicate with VoIP calling, facilitate ticketing, & curb support costs to reduce device downtime.

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Remote Troubleshoot with Voice Calling

Initiate device issue resolution by providing step-by-step guidelines to the end-user over VoIP calling using Eva Communication Suite. Shorten device downtime without physically accessing the device deployed at remote locations.

Remote Support

Scalefusion Android Remote Control

Mirror screens of Samsung KNOX supported, Sony, LG, Lenovo & rooted devices that run on Android version 5.0, as seen to the end user. Maneuver device to deeply understand device issues & exchange files from the Scalefusion dashboard. Troubleshoot device issues quickly or create context-aware support tickets on the integrated ITSM tool within Scalefusion dashboard.

Remote Support

Remote Control for Android

Cast and navigate screens of Samsung, LG, Sony, Lenovo & rooted devices as if hand-held to resolve device issues.

Remote Support

Remotely Access Unattended Devices

Monitor, mirror & remotely access Android devices deployed as mPOS systems, kiosks, digital signage.

Remote Support

Screen Mirroring & File Sync

See what apps, settings & errors appear to the end-user on screens of Android phones & tablets, sync files between devices & dashboard.

Remote Support

Monitor System Info & App Installation

View system information including OS version, available memory & installed apps, kill processes, uninstall apps or push new files to Android devices.

Resolve Android Device Issues with Scalefusion

Significantly cut down on support costs, curb device downtime & upkeep performance of Android devices with versatile capabilities of Scalefusion. Track device performance, schedule compliance alerts, detect device issues, remotely mirror device screens & create, manage support tickets with chosen ITSM tool.

Monitor

Monitor device activity, schedule alerts & cast Android device screens in real-time to observe device issues.

Support

Connect with the end-user using VoIP calling. Offer remote assistance, sync files for troubleshooting.

Escalate

Create & manage content-aware support tickets with detailed device & issue information on integrated ITSM tool.

Next steps to get started with Scalefusion