Remote Access for iPhones & iPads

Troubleshoot iOS device issues faster with Scalefusion Remote Access

Mirror your iOS device screen and revolve device issues with Remote Access for iPhones & iPads. Record sessions, take screenshots and mitigate device downtime over the cloud.

Scalefusion Remote Access for iPhone and iPad capabilities

With Scalefusion iOS screen sharing app IT admins can remotely access their iOS devices via the Scalefusion dashboard.

Monitor

Examine device screen real time to inspect device issues over the cloud.

Record

Record cast session and take screenshots to document device issues & provide fixes.

Support

Extend support over chat to end-users using Scalefusion EVA Communication Suite.

Extend personal support to your iOS users

With Remote Cast, you can now mirror iPhone and iPad screens through Scalefusion dashboard. Extend enhanced support to your remote employees and field force by troubleshooting device issues without physically maneuvering the device

  • Extend over the air support to your field force equipped with iOS devices

  • Remote cast device screen and extend quick troubleshooting to resolve device issues

  • Record cast sessions and take screenshots of device issues for improved fixes

  • Reduce equipment downtime and improve employee productivity

Reduce downtime with Scalefusion Remote Access for iPads & iPhones.

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Frequently Asked Questions

To set up remote access, enroll your iPhone or iPad in Scalefusion and enable the remote support feature via the Scalefusion dashboard. You can visit help.scalefusion.com for more information.

Yes, Scalefusion supports most iPhone and iPad models running iOS 11 and above.

Absolutely. Scalefusion uses encrypted channels for all remote sessions, ensuring data privacy and secure troubleshooting.

To use screen sharing, you need an enrolled iPhone or iPad, the Scalefusion app, and administrative permissions enabled on the device.

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