Remote Monitoring and Management

A Remote Monitoring and Management Software for Enterprise of Any Size

Equip your organization’s IT teams with the most comprehensive solution for RMM. Maintain your IT infrastructure with ease with Scalefusion.

What is Remote Monitoring and Management?

Remote monitoring and management (RMM) is a process that empowers IT teams and MSPs to remotely track the diverse endpoints used within the organization via an installed agent. RMM, when installed on the workstation or mobile device of a user, can monitor the device health, status of applications and performance and generate contextual reports on a centralized dashboard for the IT teams.

RMM crosses out the need for physically administering hardware and software settings, enables virtual provisioning and maintenance of these, while also troubleshooting issues, helping save costs, time and cognitive IT efforts.

Scalefusion mobile device management doubles up as an RMM solution for enterprises and MSPs without having the IT teams to acquire and learn a new tool.

Benefits of Scalefusion RMM

Unified dashboard for remote monitoring and management

Make use of a single, easy-to-navigate dashboard to track and manage a large device inventory. Simplify IT operations with Single Sign-On and role-based access.

Bulk provisioning of multiple devices without end-user intervention

Provision devices over-the-air with Zero-touch. Deploy corporate policies, enforce security restrictions on multiple devices at once.

Install public and private apps

Install, configure, uninstall and update applications used for work. Choose from publicly available apps or privately distributed enterprise apps.

Apply software update patches

Make sure your systems and machines are running on the latest version of the operating system. Apply the latest software and driver patches, identifying patches that can address security vulnerabilities.

Maintenance, troubleshooting and ticketing

Save IT costs and efforts in physically procuring a device running into errors. Reduce device downtime by mirroring device screens remotely; provide assistance over VoIP calls; create context-aware support tickets in integrated ITSM platform.

Advanced reporting and scheduled tasks

Cover all your bases with automated reporting for 15+ device attributes to measure performance remotely. Schedule periodic reboots and resets to improve device health.

Automated alerts for security and compliance

Maintain security of your remote assets with periodic compliance checks for device, app, data and storage usage. Receive alerts in real-time when thresholds are exceeded.

An MDM That Doubles Up As An RMM

Why settle for less when your mobile device management can do much more than just device provisioning? Choose Scalefusion MDM to suffice your device management as well as remote monitoring and management needs.

Frequently Asked Questions

What is Remote Monitoring and Management Software (RMM)?

Remote Monitoring and Management Software (RMM) is used to locate, manage, update and monitor endpoints and networks from a remote location. The RMM tool gives admins control over managing all activities on the system/network, servers, or endpoints in organizations or that belong to a client when it is an MSP that provides managed IT services to other businesses.

Managing Remote Employee Devices and Endpoints: A Challenge?

Managing remote endpoints can be challenging in the absence of an RMM solution. An RMM solution streamlines the remote management of devices and networks and handles diverse functionalities from a centralized dashboard saving time. RMM is the best solution to manage, monitor, and secure employee devices or client endpoints remotely.

What Are the Benefits of RMM Software?

RMM software streamlines remote management and helps proactively monitor and manage employee devices and client endpoints to ensure their best health. With features like remote cast and control and VoIP, admins can resolve issues quickly and minimize device downtime. Additionally, RMM helps ensure device compliance, set security alerts, and track real-time location using a centralized console.

Why remote monitoring and management?

The modern-day work environment is heavily dependent on mobile devices and remote networks, and it becomes cumbersome for IT admins to manage endpoints at several locations manually. RMM software helps manage the entire device inventory remotely, be it setting up devices, managing security policies, remote device troubleshooting, or ensuring device compliance.