Tropigas de Puerto Rico Improved Device Inventory Management With Scalefusion UEM
Customer
Tropigas de Puerto Rico Inc.
Industry
Oil and Gas
Location
Puerto Rico
The Overview
Tropigas de Puerto Rico, Inc. started its operations as a subsidiary of Shell. The company provides services to industrial and commercial customers in Puerto Rico and the United States and independent concessionaires from 27 gas-filling plants around the Island. Having been in the business for more than 60 years, they have handled 500+ projects and have garnered the trust of over 5000+ satisfied customers. As leaders in the industrial and commercial segment of the market, Tropigas de Puerto Rico, Inc. has also signed an 18-year contract with the Government of the United States as its exclusive propane gas supplier.
Their Goal: To optimize automotive services by managing COD devices and applications efficiently with a robust MDM solution
The Challenge
Monitoring employee activity, remotely updating apps, and limiting devices to work apps only
The company was looking to deploy a native app to make fuel delivery streamlined, swift, and seamless. An app that could also be used to monitor employee activity, restrict device usage only to the company apps, and update the company app remotely. The company was also looking for a solution that could help them resolve device issues faster to reduce device downtime. In addition to tracking devices in real-time, the company’s IT team wanted to obtain context-aware reports about the app and device performance regularly.
Scalefusion’s Solution
An MDM to deploy a native fuel delivery app that updates, tracks, and monitors devices remotely
Scalefusion’s MDM solution met the company’s requirements perfectly. It helped their newly launched fuel delivery app by providing all the necessary arrangements to ensure the management and monitoring of the apps on all devices. The devices were configured in kiosk mode, preventing other applications from downloading. Scalefusion’s content management helped in pushing important updates on these devices. Scalefusion’s real-time location tracking also came in handy to track the devices across locations. The remote troubleshooting feature helped resolve device issues over the air with minimal physical intervention. The IT team also obtained key reports of device health and app performance whenever required, using Scalefusion.
Tropigas de Puerto Rico found Scalefusion’s dashboard effortless owing to its features like the simple user interface, customer support, zero-touch enrollment, private app store space, custom storage for enterprise stores, and custom branding. Having never used an MDM solution previously, Tropigas de Puerto Rico found the perfect comprehensive solution to attend to their exclusive app deployment and management. It also helped them track devices to monitor employee activity and device health.
Key Features
MDM for Oil & Gas: Windows & Android device management
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Kiosk Lockdown
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Location Tracking
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Remote Cast and Control
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Reports and Device Analytics
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Private App Store Space
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Custom Branding
Testimonial
“Our major concern while rolling out our new fuel delivery app was to be able to monitor employee activity and push important app updates over the air. Scalefusion solved our concerns by providing exceptional features and an excellent customer support team that was there whenever we needed them. All this made our new app deployment a great success.”
Fernando Berguno
IT Manager, Tropigas De Puerto Rico Inc.
