Scalefusion Case Studies

Industry

Healthcare

Employees

1000 - 5000

Location

Italy

Product

Scalefusion UEM

Supported platforms

Key features used

Kiosk Lockdown Remote Support Reports

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Introduction

A global leader in diagnostics industry.

Headquartered in Italy and listed on the FTSE MIB Index, DiaSorin is a recognized global leader in the In Vitro Diagnostic (IVD) field, and a forward-thinking player in the Life Sciences sector since 2021. Operating across five continents, with 45 companies, four branches, 10 manufacturing facilities, and nine R&D centers, DiaSorin’s relentless investment in research empowers them to offer the most comprehensive and specialized diagnostic tests in the industry, solidifying their position as the “Diagnostic Specialist.”

Challenges

Ensuring secure and efficient device operations worldwide.

DiaSorin sought a bundled solution that could meet the demands of their global operations. With devices spread across continents, ensuring compliance, uptime, and security was critical. Their goal was to streamline provisioning, prevent misuse, and minimize downtime while maintaining real-time visibility into their device fleet. Contextual insights and performance reports were non-negotiable to keep their specialized medical equipment running smoothly and efficiently across the world.

Solution

A unified solution to achieve operational efficiency.

DiaSorin needed a reliable and scalable UEM solution tailored for healthcare. The Scalefusion + Lenovo bundle became the perfect choice, enabling seamless deployment and management of over 2,000 Lenovo 8” tablets. Pre-provisioned with DiaSorin’s native DiaSorin IQ app, these tablets were configured to align with DiaSorin’s specific needs, ensuring an optimized operational workflow.

Zero distractions, 100% focused work.

DiaSorin’s Lenovo tablets were transformed into purpose-built tools with Scalefusion. Pre-configured in kiosk mode, each device became laser-focused on running the DiaSorin IQ app—no distractions, no unnecessary downloads, just pure operational efficiency.

Remote support that knows no boundaries.

Scalefusion’s remote troubleshooting capabilities played a vital role in reducing downtime. IT admins resolved hardware and software issues over the air, minimizing the need for physical intervention and ensuring uninterrupted device performance.

Devices that reflect Lenovo’s brand identity, perfectly.

Scalefusion’s advanced customization turned Lenovo tablets into an extension of DiaSorin’s brand. From personalized interfaces to tailored configurations, every device told a cohesive story of professionalism, trust, and consistency—no matter where in the world it was deployed.

Result

Smart device management for a smarter healthcare future.

By embracing Scalefusion, DiaSorin redefined how devices are managed across their global network. With seamless deployment and real-time monitoring, they could ensure that each device served its exact purpose—no distractions, no unauthorized access. Scalefusion empowered their IT team to remotely manage device performance, ensuring uptime and compliance, even across continents.