Scalefusion Case Studies

Industry

ITES

Employees

800+

Location

India

Product

Scalefusion UEM OneIdP (IAM)

Supported platforms

Key features used

Platform SSO Zero Trust Access

Secure your organization with the best zero trust access solution.

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Introduction

A trusted innovator in global ITES business solutions.

CloudKaptan leverages over a decade of expertise to deliver tailored technology solutions that drive transformation and growth. The company manages a mixed fleet of macOS, Windows, Android, and iOS BYOD devices, ensuring secure access and compliance. With a focus on strategic partnerships and innovation, CloudKaptan creates solutions that address real-world challenges and evolve with business needs. To further strengthen its security, the company needed a solution to streamline user provisioning, secure corporate apps, restrict access to authorized devices, and maintain compliance and audit readiness across all endpoints.

Challenges

Struggling with endpoints and access management.

The company faced challenges in securely managing multiple endpoints, as the complexity of patch management and securing corporate apps became overwhelming. Ensuring that only authorized devices accessed critical resources created significant security risks.

Regulatory compliance added another layer of complexity, with constantly changing regulations making it time-consuming and error-prone to maintain compliance across devices. It was clear that they needed an intuitive, scalable solution to prevent these challenges from hindering operational efficiency.

They then turned to Scalefusion, a UEM-integrated zero trust access solution that streamlined endpoint management, simplified patching, secured corporate apps, and ensured compliance—all in one platform. This transition aimed to reduce complexity while enhancing both security and operational efficiency.

Solution

The endpoint's sweet spot: Patching, encryption, and app deployment.

To enhance security and streamline endpoint management, CloudKaptan leveraged scheduled patch management, BitLocker and FileVault encryption, secure app deployment, and USB blocking.

Scheduled patch management automatically applied critical security updates, reducing vulnerabilities and ensuring compliance. FileVault for macOS and BitLocker for Windows provided full disk encryption, securing sensitive data even in case of device loss or theft. For app deployment, the company leveraged Enterprise Store Apps and Play for Work Apps, ensuring only authorized apps were distributed to devices.

To further strengthen security, USB blocking was enforced across all devices, preventing unauthorized data transfers and mitigating malware risks. This integrated approach significantly improved endpoint security, simplified compliance, and enhanced operational efficiency across the organization’s diverse device fleet.

Streamlined access control with entra IDs and keycard authentication.

The company adopted Zero Trust Access principles by integrating Entra IDs for federated identity management and Enterprise SSO for seamless, secure logins across multiple platforms.

Device authentication also known as Keycard, further strengthened security by using context-aware signals such as location and IP range. It ensures only authorized users and devices can access critical resources.

With Entra's directory management, the company took full control of user access. This made onboarding easier while ensuring strong, consistent security across every endpoint. This comprehensive approach fortified security while enhancing user experience and operational efficiency.

Unified controls to enforce ISO, GDPR, and SOC 2 compliance.

CloudKaptan aimed to meet compliance SLAs such as ISO 27001, GDPR, and SOC 2. By combining UEM and access management, they streamlined compliance efforts. Scheduled patching, disk encryption, and USB blocking enforced device-level controls, while Entra IDs and Keycard’s context-aware authentication enabled secure, policy-driven access. Centralized directory management ensured audit readiness, maintaining consistent compliance across all users and endpoints.

Result

Unified security cuts onboarding time by 90%.

By unifying Scalefusion UEM and OneIdP’s robust zero trust access management, CloudKaptan streamlined endpoint control and secured identity access across a mixed device fleet. Automated patching, encryption, and USB restrictions enforced device compliance, while Entra IDs with Keycard enabled one-step access to corporate apps on authorized devices.

This cohesive strategy reduced user onboarding time from two days to under 20 minutes and ensured ongoing adherence to ISO 27001, GDPR, and SOC 2—simplifying audit checks and strengthening overall compliance posture. Scalefusion’s responsive customer support created a proactive response empowering CloudKaptan to maintain seamless operations throughout.