Scalefusion MDM helped LiveMine Manage Android Tablets and Boost Operational Efficiency in their Organization
Customer
LiveMine
Industry
IT and Software
Location
Australia
The Overview
LiveMine is powerful and well-designed tablet-based data management software built for the mining industry. It focuses on offering daily data capture and reporting software to solve data-driven issues. LiveMine seamlessly integrates with existing operations to eliminate inaccurate reporting and wasted time. The software can be used online or offline. It replaces pen-and-paper with the most efficient data management system for teams.
Their Goal: To transform and improve mine site productivity and operations by solving issues using data-driven solutions.
The Challenge
Improving Android device management, remote troubleshooting, and tracking usage and performance data
LiveMine wanted to recommend robust Android device management software to their clients. Real-time performance tracking and data capture were crucial for such a solution in the mining industry. In the absence of MDM, their clients faced productivity, data, and time management issues. Tracking accurate location and remote troubleshooting were additional concerns. Hours of paperwork and inaccurate data were also posing major challenges for LiveMine.
Scalefusion’s Solution
Effortless MDM for Android devices with specialized kiosk lockdown and remote troubleshooting features to increase the productivity of mine workers
LiveMine chose Scalefusion MDM to enhance its data management system software. It offered a simple user interface, unified dashboard, and competitive pricing. Using Scalefusion, LiveMine was able to lock their devices into single-app or multi-app kiosk mode, which helped improve the overall productivity of on-site mine workers. Device downtime was drastically reduced as technical issues were promptly resolved with Scalefusion’s remote troubleshooting feature. Employees could confidently go paperless as the MDM solution provided private App Store Space and Custom Storage for the Enterprise Store.
Additionally, reports and DeepDive analytics gave IT admins a bird’s eye view of all their mobile devices. The support team was also readily available for assistance. All this, combined with the over-the-air and free-of-cost setup provided, made device management effortless for LiveMine.
Key Features
MDM for IT & Software: Android device management solution
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Kiosk Lockdown
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Location Tracking
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App & Content Management
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Remote Cast and Control
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DeepDive Analytics
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Custom Branding
Testimonial
“The service provided by Scalefusion so far has been excellent!”
Suren Selvarajah
Software Development Manager
