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DOPA Simplified Remote Device Management and Ensured Device Security for Their Student Tablets Using Scalefusion MDM

Customer

DOPA (Doctor’s Own Prep Academy)

Industry

Education

Location

India

The Overview

Doctor’s Own Prep Academy (DOPA) is a medical entrance coaching initiative. It was started by the doctors of Government Medical College in Calicut, India. Through the DOPA app, they aim to provide quality and affordable medical entrance coaching to all aspirants, irrespective of their socio-economic background. DOPA delivers excellent medical entrance coaching that can be accessed anytime, anywhere. It provides guidance and brain-enriching knowledge to future healthcare leaders at an all-India level.

Their Goal: To provide uninterrupted and undistracted medical education to students.

The Challenge

Monitoring and limiting device usage for educational purposes while ensuring devices are within the campus

DOPA was seeking a bundled solution to monitor and prevent misuse of the tablets provided to their students. It wanted to limit tablet usage to a few intended applications and websites. This was needed to prevent students from installing other apps and browsing undesirable websites. It also wished to change the branding and aesthetics of the tablet screen. Moreover, remote monitoring was required to track the location of tablets to ensure they were on residential campuses. Other important requirements included remotely publishing custom content, tracking the screen time, and acquiring device control for remote troubleshooting.

Scalefusion’s Solution

A comprehensive MDM software providing remote device control for monitoring usage, geofencing, and remote troubleshooting

Scalefusion + Lenovo was the perfect bundled solution to fulfill all the requirements of DOPA. DOPA deployed multiple 1,100 Lenovo Tab M8s, provisioned with Scalefusion MDM, to solve problems from the root level. These tablets were configured in kiosk mode to prevent unwanted installations and downloads.

With Scalefusion’s content management feature, DOPA easily pushed custom content and educational resources to all Lenovo tablets at once. The onscreen branding was also tailored with the custom branding feature. Scalefusion’s location tracking enabled DOPA to keep track of devices in real time and implement geofencing within the residential campus. The remote troubleshooting feature was instrumental in resolving hardware and software issues over the air, requiring zero physical intervention.

Additionally, DOPA’s IT team could easily obtain a detailed analysis report of the tablet’s health and performance. IT admins could generate and schedule a report for screen time, battery performance, storage usage, and other data. With the bundled solution of Scalefusion MDM + Lenovo Android tablets, DOPA acquired total control of devices right out of the box. They were able to limit device usage to intended purposes only. The user-friendly interface of Scalefusion’s dashboard made managing devices easy for even DOPA’s non-IT staff. Moreover, the prompt customer support ensured that their IT team was well-assisted and onboarding was seamless.

Lastly, the zero setup cost and feature-rich console made Scalefusion the trusted MDM solution for DOPA.

Key Features

MDM for Education: Android device management solution

  • Kiosk Lockdown

  • Custom Branding

  • Private App Store Space

  • Location Tracking and Geofencing

  • Remote Cast and Control

  • Reports and Device Analytics

  • App Management

  • Content Management

Testimonial

“We aim to provide digital education to future doctors, and tablet usage is a big part of it. Ensuring the tablets are being used for the intended purposes is paramount to our growth as a start-up education firm. Scalefusion fits the bill for our growth as well, and we will continue to use their services in the foreseeable future.”
Technical Support Administrator, DOPA.

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