Acta Digital Managed Devices to Drive Productivity and Business Efficiency with Scalefusion MDM
Customer
Acta Digital
Industry
IT and Software
Location
France
The Overview
Acta DigitalTM is a suite developed by the Axertia Group—a group of companies that specialize in different technological areas and product development and are known for always maintaining the highest software quality. The group has a presence across the globe in countries like Spain (Segovia and Murcia), Mexico (Mexico City), and Argentina (Santa Fe). The client base is spread across the USA, Mexico, Argentina, Brazil, Great Britain, Italy, France, Benelux, Germany, Russia, and Australia. Acta Digital is responsible for publishing the documents associated with the plenary session in a session viewer with multiple themes and styles to choose from.
Their Goal: To streamline communication and document management for institutions through its suite.
The Challenge
Ensure security and monitor device performance remotely
Acta Digital has the functionality of holding and recording plenary sessions by video conference for professionals associated with an institute. The organization wanted to provide necessary devices with pre-installed software to these professionals to align with their business purposes. Since the organization has a suite that integrates with the institution’s document manager and sends or receives information from current systems, they wanted to ensure that these devices are locked down in kiosk mode to prevent any sort of misuse or modifications of the content in the device or app settings. The major challenge that the company encountered was to mitigate the risk of security and track device performance remotely. Since these devices were to be utilized for a specific business requirement, it was necessary to have access control of the device with a remote management facility while tracking the device’s usages and activities altogether.
Scalefusion’s Solution
An MDM solution to manage and monitor devices and app-setting remotely
Acta Digital chose Scalefusion, which seamlessly mitigated their customer challenges by running the organizational devices into kiosk mode. Now, all devices that were given to the professionals to use the company software had remote access control from the web-based dashboard of Scalefusion for IT admins. By decluttering the UI of the organizational-owned devices, Acta Digital deployed applications that were necessary for business purposes only on all device profiles. With the Scalefusion Enterprise Store, the IT team of Acta Digital could remotely manage and monitor the devices as well as the app settings.
With the help of Scalefusion DeepDive, IT teams were also able to secure device settings from unauthorized modifications and round-the-clock monitoring. This also allowed customers to track their device health status in terms of battery, internal usage, and application updates, respectively. Scalefusion’s Remote Cast & Control feature enabled IT teams to resolve any device issues reported or encountered while also managing and updating the business-installed applications remotely. Additional features of the Scalefusion that fit best for the clientele were remote locking and unlocking of devices, autologin, branding, device grouping, GPS history, and timezone settings.
Key Features
MDM for IT: Android device management software
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Kiosk Lockdown
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Application Management
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DeepDive Analytics
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Location Tracking
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Device Groups
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Custom Branding
Testimonial
“Scalefusion enabled us to lock down our devices successfully, and we could also remotely monitor and manage our device and app settings with ease. The solution proved to be of great help in letting us meet our business purpose in a controlled and secure manner. Using Scalefusion was a great relief!”
