In this episode, we dive deep into the complex triangle of people, process, and technology and how global organizations manage it for sustainable growth.
Our guest, Sai Dilip Kumar, a leader from Dunnhumby (part of Tesco), shares insights from their experience building customer data science products for large retailers and CPGs across the globe.
We cover:
How to align people, processes, and technology around a clear organizational purpose
Why people are often underestimated in technology-driven initiatives
Navigating local and global cultures within distributed teams
Strategies to disrupt or evolve legacy processes while ensuring adoption
The role of technology in scaling operations and driving efficiency
Lessons from automation, digital transformation, and AI adoption
Managing change, feedback, and adoption metrics to ensure successful tech implementation
How AI can enhance jobs rather than replace them
Whether you’re a tech leader, manager, or curious about how organizations innovate at scale, this episode provides practical insights to help you balance these three pillars for maximum impact.
Guest Speaker
Sai Dilip Kumar
Leader, Dunnhumby
Hosted by
Kunal Thakur
Chief of Staff, Scalefusion