Scalefusion Case Studies

Industry

Aviation

Employees

500-1000

Location

India

Product

Scalefusion UEM

Supported platforms

Key features used

Device Enrollment Location Tracking Web Content Filtering Kiosk Mode

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Introduction

Alliance Air. Connecting India, one flight at a time.

Alliance Air has built its reputation as a regional aviation leader, bridging metros and remote destinations across India. By uncovering unique routes and connecting Tier-2 and Tier-3 cities, Alliance Air plays a pivotal role in boosting tourism, commerce, and regional connectivity.

Challenges

End-to-end management of crew iPads, ensuring uninterrupted daily operations.

The crew and pilots exclusively used iPads. Therefore, the primary need was an MDM to onboard devices quickly and minimize downtime. Next was, to ensure devices were used exclusively for operational purposes, eliminating misuse. Additionally, they wanted the ability to remotely push and update proprietary apps and provide a professional experience by branding the devices. Given the frequent travel of pilots and crew, tracking device location was crucial for Alliance Air.

Solution

Hassle-free enrollment with Zero Touch.

Ease of solution started right from the first touchpoint. Enrolling devices was easy, as it gets. Alliance Air leveraged Scalefusion’s Zero-Touch Enrollment to configure devices seamlessly and at scale.

Unparalleled customer support.

The 24/6 free chat support and a dedicated account manager ensured quick issue resolution, allowing Alliance Air to focus on productivity while keeping devices operational at all times.

Focused functionality with Kiosk Lockdown.

With Scalefusion’s Kiosk Lockdown, the pilots could use only company-approved apps that were work-focused, with no room for misuse or unauthorized access. Web content filtering was applied with an allow list and block list of websites the pilots could access on duty.

Delivering apps. Simple, secure and streamlined.

The Application Management feature allowed their IT admin to push in-house applications remotely and update them whenever needed, giving the pilots the most recent version of their software.

Branding for corporate identity.

The Branding feature enabled the IT team to customize home and lock screen wallpapers, seamlessly aligning devices with Alliance Air’s brand identity.

Real-Time Location Tracking.

Scalefusion’s Location Tracking feature provided the IT team with live updates on device whereabouts, mitigating the risk of misplaced or stolen devices.

Fortified security with Remote Wipe.

In case of loss or theft, the Remote Wipe feature allowed for the instant removal of critical business data, ensuring absolute security.

Result

A well-managed Apple ecosystem, boosting productivity.

With Scalefusion UEM, Alliance Air achieved seamless iPad management that resulted in enhanced productivity. Enrollment was quick with faster implementation and time-to-action. Issues were resolved on-the-go with customer support on standby. Their devices were always up-to-date with timely updates of private business apps. Outcome? An organization with a well connected and well managed iPad ecosystem.

Key features used