Technica Group Improved their IT Operations with Scalefusion
Customer
Technica Mining Group
Industry
Mining
Location
Canada
The Overview
Established in 1999, Technica Mining, a superior underground mining and construction contractor of a Division of Technica Group Inc., boasts an outstanding safety record. The company employs a large group of workers known for their field expertise, and together, they efficiently drive the timely completion of their customers’ outsourcing requirements and take care of their full site operation. Over the last 16 years, they have quickly grown their underground services portfolio and extended expertise in mechanized and non-mechanized lateral, ramp and raise development, production drilling and mining, mine finance, and blasting.
Their Goal: To increase the productivity of the field force and implement a ‘zero harm’ strategy in the workplace.
The Challenge
Tracking real-time location and monitoring devices remotely to improve overall productivity
Technica wanted to introduce and implement digital offerings to its employees to align with the expansion of their business units rapidly from one area of competency to another. They wanted to allow their employees to complete their organizational tasks in a stipulated period. There was a need to deploy kiosk lockdown in the digital offerings to keep its field force as productive as per the organizational needs and keep track of employee activities too.
Technica delegated organization-based Android tablets to its employees to serve this purpose. However, they encountered a challenge when they were unable to manage the company-owned Android device’s applications and features. On the contrary, the IT admins, too, didn’t have access to the geographical locations of these devices. They needed a solution to confront those issues with time management and updates of the enterprise applications to the latest versions and tackle the boulder of gaining access control.
Scalefusion’s Solution
An MDM solution to streamline communications and enable remote device management and troubleshooting
Scalefusion aptly and seamlessly fit as a solution to all the boulders that Technica Mining was facing. Through the Scalefusion dashboard, Technica Mining was able to empower its IT admins to manage, control, and secure company-owned Android devices on the air. The centralized dashboard of Scalefusion allowed the company to create a specific profile for devices to streamline application updates on the fly with the application management tool.
With the help of application management, Technica Mining was able to push, enable/disable, install, update, and configure all the application settings in the distinguished MDM profiles and directly apply them on all devices in a single click. The organization was also able to create custom branding with the organization logo, custom wallpaper, lock screen, etc., and deploy it on all the device profiles with a single click. They were also able to track the real-time locations of the Android devices using GPS tracking under the centralized dashboard of Scalefusion. With Remote Cast & Control for troubleshooting device issues remotely, IT admins could quickly resolve device issues
Key Features
MDM for Mining: Android device management solution
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Kiosk Lockdown
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Android Device Management
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Application Management
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Custom Branding
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Remote Cast and Control
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Location Tracking
Testimonial
“Scalefusion helped us manage everything mobile. Very effective in centralizing our fleet and making changes to all tablets on the fly. We have now been pushing/pulling applications at will as well as updating branding and apps regularly. All is well!”
