Liwicom GmbH Improved Operational and Streamlined Processes with Scalefusion UEM
Customer
Liwicom GmbH
Industry
IT & Software
Location
Austria
The Overview
Founded in 2004, Liwicom GmbH has positioned itself successfully in the market for integrated system solutions for information technology in Austria. The product range includes general information technology products and related services, as well as continuous product support, maintenance, and network support. Their clients include small and medium enterprises and large corporations.
Their Goal: To improve operational efficiency by monitoring and controlling device activity.
The Challenge
Managing operations and usage of devices while restricting to work apps only
Liwicom GmbH was looking for a kiosk-based tablet lockdown solution that could be leveraged to limit tablet device usage for its employees so they could be used for one purpose only. Also, the management of their device fleet without any manual intervention was a challenge for them. Due to this, they were compromising on uninterrupted operations and monitoring the employees’ focus points.
Scalefusion’s Solution
An MDM to enhance management and remote monitoring of devices
Liwicom GmbH chose Scalefusion as their preferred MDM solution. The kiosk lockdown feature made it effortless for Liwicom GmbH to manage and control their tablet devices without any hassle. It reduced the manual IT workload by providing a detailed view of the entire tablet inventory on the kiosk dashboard. Furthermore, with the Remote Cast and Control feature, Liwicom GmbH had remote access to manage the devices. The device fleet was running on its own, and no further input was required from them. All this, coupled with a simple user interface and customer support, helped Liwicom GmbH stay up and running with its device management.
Key Features
MDM for IT & Software: Android device management
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Kiosk Lockdown
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Remote Cast and Control
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Reports and Device Analytics
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Content Management
Testimonial
“Scalefusion has brought demonstrated results for us. We could manage our device fleet effectively without any requirement for manual intervention. The support team was great, and the solution was tailored to fit our needs.”
Carsten Redinger
IT - Support, Liwicom GmbH
