Scalefusion Supported Community Services by Simplifying Device Management
Customer
Co.As.It Community Services Ltd
Industry
Healthcare
Location
Australia
The Overview
Co.As.It. Community Services Ltd. is an aged care and community services provider. It has won wide recognition for high-quality service delivery and excellence in aged care. Constant research, planning, and improvement ensure that Co.As.It. programs and services stay relevant and responsive. It strives to meet the diverse needs of its clients, especially those from CALD (culturally and linguistically diverse) backgrounds. Co.As.It. fulfills its role in the community with the help of Commonwealth and state government funding.
Their Goal: Planning, developing, and implementing aged care and community services to respond to the identified client needs. To help clients extend their individual capacity, learn skills to assist them, and actively participate in society.
The Challenge
Monitoring Android tablets, tracking their location, and installing specific apps on them with a single solution
Co.As.It. desperately needed a solution to monitor the location of Android tablets given to patients. They wanted to install dedicated apps for aged or NDIS care on the tablets. The organization also wished to share informational content on all devices at once to educate the community members. These tasks were demanding for IT administrators since all the tablets needed constant maintenance and monitoring. Configuring the device settings manually became complex as the device fleet increased.
Scalefusion’s Solution
A user-friendly MDM software for location tracking, up-to-date device reporting, and managing apps and content over the air
Co.As.It. adopted Scalefusion’s COPE (corporate-owned, personally enabled) management solution for their Android tablets. With COPE, they could control the tablets, and patients could use them as if they were personally owned. The Android Enterprise enrolled tablets had a separate logical container. This containerized the work apps and data from the patient’s personal space. Moreover, the in-house apps could be uploaded through an APK file and installed silently on the tablets.
Scalefusion enabled IT teams to share, delete, and update educational documents without any user intervention. Its location tracking feature tracked the device's location from a single console. Co.As.It. achieved flexibility and security with Scalefusion’s user-friendly and cost-effective MDM software.
Key Features
MDM for Education: Android device management solution
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Content Management
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Kiosk Lockdown
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Location Tracking
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Reports and Device Analytics
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Application Management
Testimonial
“As a charitable organization, we were in the market for an MDM provider that could help us find the right balance between cost and device management capabilities. Scalefusion delivered both.”
