Scalefusion Case Studies | Tropigas de Puerto Rico

Industry

Oil and Gas

Employees

200+

Location

Puerto Rico

Product

Scalefusion UEM

Supported platforms

Key features used

Location Tracking Kiosk Lockdown Remote Cast and Control Application Management

Device management, as easy as it gets.

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Introduction

Fueling Puerto Rico for over 60 years.

Tropigas de Puerto Rico, Inc. has been a pioneer in the industrial and commercial gas industry, operating as a subsidiary of Shell. With services spanning across Puerto Rico and the United States, they have built an impressive portfolio of over 500 successful projects and a loyal customer base exceeding 5,000. The company’s extensive network includes 27 gas-filling plants, serving industrial, commercial, and governmental sectors. As the exclusive propane gas supplier for the U.S. government under an 18-year contract, Tropigas de Puerto Rico is committed to driving excellence and innovation in fuel delivery.

Challenges

Overcoming operational complexity with effective device management.

As a leader in the oil and gas industry, Tropigas de Puerto Rico sought to modernize its operations by deploying a custom-built fuel delivery app. This app was pivotal in streamlining logistics, enhancing employee productivity, and ensuring seamless communication. Devices needed to be configured exclusively for work purposes, preventing non-essential app usage.

They wanted to monitor employee activity and track device locations in real time. Frequent app updates and device troubleshooting demanded a solution that minimized downtime. Access to comprehensive reports on device health and app performance was essential to optimize operations. With a growing team and increasing operational demands, the company required a robust and scalable mobile device management (MDM) solution to tackle these challenges effectively.

Solution

Seamless app deployment and management.

Scalefusion enabled Tropigas to deploy their proprietary fuel delivery app across devices with ease. The devices were configured in Kiosk Mode, ensuring they remained focused solely on work-related tasks. Content Management capabilities allowed the IT team to push updates remotely, ensuring the app was always up-to-date without any disruption.

Real-time monitoring and location tracking.

The Location Tracking feature provided real-time visibility into device locations, enhancing operational efficiency. This capability allowed the company to optimize route planning, reduce delays, and monitor employee activity effectively.

Quick issue resolution with Remote Cast and Control.

Device issues were resolved swiftly using the Remote Cast and Control feature, reducing downtime and eliminating the need for physical intervention. This proactive approach to troubleshooting boosted productivity and device uptime.

Data-driven insights for smarter operations.

Scalefusion’s analytics and reporting tools empowered Tropigas with actionable insights into device health and app performance. This ensured that their IT team could make informed decisions to maintain device efficiency and employee productivity.

A personalized experience with Branding.

To reflect the company’s identity, devices were customized with branded home and lock screens, ensuring every device reinforced Tropigas’ professional ethos.

Result

A streamlined approach to device management.

Scalefusion empowered Tropigas de Puerto Rico to embrace a modern, streamlined approach to device management. By seamlessly integrating advanced device management capabilities, the company ensured robust security, reduced inefficiencies, and empowered its workforce with reliable tools for optimal performance. From secure app deployment to uninterrupted workflows, Tropigas experienced the full potential of a solution designed to drive productivity, enhance transparency, and enable a dynamic workforce to thrive.